Have you been frustrated?

I can pretty much guarantee we’ve all been frustrated with other people at some point, whether at home, in the office, or both. It’s just part of the human condition.

 Think back to a time where you were really upset with someone at work. Why were you upset? How much energy did you invest into your frustration? How much time was eaten up by your anger towards the other person?

 Now think about this: what if you had just gone directly to the person to discuss the issue in the first place? Likely, the problem was just because of miscommunication. You probably would’ve been able to come to a simple, quick solution that would work for both of you.

 Think of all those hours of frustration that you could’ve spared yourself. Kind of seems like a silly waste of energy, doesn’t it?

 If you find yourself focusing on someone who has upset you, I urge you to work up the courage to confront that person. Approach your co-worker/associate with a calm, respectful, understanding attitude. Discuss the issue matter-of-factly, without placing blame. The energy you invest in communicating effectively will save you time and your sanity!

 It’s just the Servant Leader thing to do.

 Joe Kiedinger

 ACTION PLAN: Use communication first!